Terms and Conditions

Welcome to Roadway Towing & Recovery’s website (https://roadwaytow.com). By accessing or using our website or services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using this website or engaging with our services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

Roadway Towing & Recovery offers the following services:

• 24-hour Towing Services
• Roadside Assistance
• Battery Replacement & Jump Start
• Flat Tire Repair
• Heavy Duty Towing
• Construction Equipment Transport
• And more (See full list of services on our website)

We reserve the right to modify or discontinue services without prior notice.

3. User Responsibilities

When using our website or engaging our services, you agree to:

• Provide accurate and current information when contacting us or scheduling services.
• Be responsible for any actions taken using your personal information, including the scheduling of services.
• Comply with all applicable laws and regulations.
• Refrain from using the website for any unlawful or prohibited activities.

4. Payment and Fees

All payments for services must be made in full at the time services are provided unless otherwise agreed upon. We accept various payment methods, including cash, credit cards, and online payments. Any payment disputes must be addressed with us directly within 30 days of the service provided.

5. Cancellation and Refund Policy

If you wish to cancel a scheduled towing or roadside assistance service, you must contact us at least [insert number of hours] before the scheduled time. Cancellations made within this timeframe may be eligible for a refund. However, if services have already been dispatched or rendered, no refund will be provided.

6. Limitation of Liability

While we strive to provide reliable and prompt services, Roadway Towing & Recovery is not responsible for any delays, damages, or losses incurred as a result of:

• Traffic conditions or unforeseen delays.
• Actions of third-party service providers.
• Weather conditions or other force majeure events.

In no event shall Roadway Towing & Recovery, its affiliates, employees, or contractors be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.

7. Damage to Property

Roadway Towing & Recovery is not liable for any damage to your vehicle or property caused by conditions outside of our control, such as pre-existing damage to the vehicle or hazardous conditions that may arise during towing or transport. Any claims for damages must be reported to us within 48 hours of service completion.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the intellectual property of Roadway Towing & Recovery unless otherwise stated. You may not reproduce, distribute, or use any content without our express written permission.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content or practices of these external sites and recommend that you review their respective privacy policies and terms of service before using them.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal disputes arising from your use of the services or website shall be resolved in the courts located in California.

11. Indemnification

You agree to indemnify and hold harmless Roadway Towing & Recovery, its affiliates, employees, and contractors from any claims, damages, losses, or liabilities, including legal fees, arising out of your use of the website or services, your violation of these terms, or your violation of any rights of a third party.

12. Changes to Terms and Conditions

Roadway Towing & Recovery reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of the website or services constitutes acceptance of those changes.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Roadway Towing & Recovery
Email: info@roadwaytow.com
Phone: (760) 747-3335
Address: 1802 Don Lee Pl, Escondido, CA 92029