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Privacy Policy for Roadway Towing & Recovery

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  • Privacy Policy for Roadway Towing & Recovery
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Who we are

Suggested text: Our website address is: https://roadwaytow.com.

At Roadway Towing & Recovery, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website or use our services.

1. Information We Collect

We collect various types of personal information from you in the following ways:

  • Information You Provide Directly: When you fill out forms on our website, contact us via phone or email, schedule a service, or provide feedback, you may provide personal information such as your name, phone number, email address, and vehicle details.
  • Information Collected Automatically: When you visit our website, we may collect certain information automatically using cookies, web beacons, and other tracking technologies. This may include your IP address, browser type, operating system, pages viewed, and time spent on our site.
  • Location Data: We may collect and process your location information (such as GPS coordinates) when you use our services, especially when requesting towing or roadside assistance.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Provide Services: We use your personal information to process your requests, such as scheduling towing services or providing roadside assistance.
  • To Communicate: We use your contact information to communicate with you about your service requests, provide updates, respond to inquiries, and send important information related to our services.
  • To Improve Our Website and Services: We analyze data about how our website is used to improve the user experience and enhance the quality of our services.
  • Marketing Communications: With your consent, we may use your contact details to send you promotional offers, newsletters, and other marketing information.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These cookies may collect data about how you use our website, enabling us to provide you with personalized services and ads.

  • Types of Cookies: We use both session and persistent cookies to store information that helps us improve website functionality and tailor your browsing experience.
  • Your Choices: You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following instances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing towing services, customer support, or website hosting.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement security measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information at any time by contacting us at [Insert Email].
  • Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.
  • Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of third-party websites before sharing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Roadway Towing & Recovery

Email: Info@roadwaytow.com

Phone(619) 546-5510

Address: 5975 Fairmount Ave, San Diego, CA 92120

Phone(760) 747-3335

Address: 1802 Don Lee Pl, Escondido, CA 92029

Phone(760) 724-0061

Address: 723 Olive Ave, Vista, California 92083